In the middle of fredagsfirandet hit the SEB of the technical problems, which meant that … – financial times

in the Midst of fredagsfirandet hit the SEB of the technical problems, which meant that storbankens customers could not log in to online banking or in the mobile app.

“It has not been possible to get into banking or the app with the bankid, but then shortly after at 00.20, the problem is fixed,” says Anna Helsén, head of media relations at SEB.

Several people heard during the Friday evening of themselves to Aftonbladet that they will not access their accounts on the SEB, neither via mobile phone or computer. One person stated that he then at 19 not been able to log on to their online banking or via its mobile app.

Problems with bank id

Anna Helsén, press officer at SEB, confirming shortly after midnight to the bank during the evening was a technical problem, but can not indicate how extensive or what exactly it means for the bank’s customers.

” It has not been possible to get in on the app with the bank id. More than that, I can’t say right now, they keep on and troubleshoot, and is fully engaged to fix the error as soon as possible, ” says Helsén.

neither the bank’s website went under a short while during the evening to reach.

At 00.20-time worked all services back to normal.

– There have been problems with login with bank id, and it has not been possible to get into banking or the app, but now the problem is resolved. The short has worked, ” says Anna Helsén.

Helsén can’t say how extensive the bank id, the problem was or what caused it.

Previous teknikhaverier

as recently as a few days ago SEB had problems with the card and its app and site. The main thing that was affected was the bank id. The next morning was hit the major banks have again technical problems, which also led to that the customers could not pay with credit card or log in to online banking or the mobile app.

– Now it was a short break, between a quarter to twelve, and twenty over twelve. I can’t say that it was the same problem now as then. Now it was the login to the internet bank, which didn’t work, ” says Anna Helsén.