the high winds on Tuesday last week, got a larger tree to fall down and pull a telephone line in Åsebo, located between Falerum and Åtvidaberg. Jan-Erik Wahl, who has a summer home in the area, rang briskly Telia to be changes.
” When I got the news that a technician from Ericsson would look at it on Monday this week. Nothing happened. I called Telia again, who said that the technician would look at it on the 12th. Late on the 13th. Now the last time I get told that the error must be corrected on 28 October. This may not be reasonable, ” says Jan-Erik Wahl.
He is annoyed that it should take so long. And worried, in addition. He has only the summer home in the area, but say they spend 90% of their time in the Åsebo. In the area there are also four households with year-round residents.
” You think perhaps that the cell phone must suffice instead. But the network is not to be trusted either. In some places the coverage is completely useless, it can’t even call 112. It is, of course, very worrying, just in case someone would get sick or injure themselves, ” says Jan-Erik Wahl.
At Telia’s press office said Inger Gunterberg to techniques to fill in the kabelfel of this type often adds a good safety margin on time for when the error should be fixed.
“They will fix this next week,” she says.
delay is Due to the lack of technician?
” It is, of course, Skanova, which owns the network in this case, and they measure the size of their staffing based on the number of kabelfel on an annual basis. It will then a peak with the weather that is causing more errors than usual, it can be difficult to catch, says Inger Gunterberg.
Update: Corren has received information that the error should have been fixed already during the Friday.
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