Therefore crashed Stockholm EMR - Computer Sweden

Susanne Bayard, IT director of the Stockholm County Council.

A software error in server platform that not only went to troubleshoot behind breakdowns in patient record Take Care in Stockholm care in early summer. However, there is no evidence that some patients will have been harmed. According to the final report from the Stockholm County Council.

Class=”paragraphIntro”> first time it template was June 11. Then started the production server without warning. Everything froze and it did that there was no dump normally be produced and used for troubleshooting. Restoration work took six hours. The evening was a few parameters to make sure that a dump would be produced if the same thing happened again. And it did.

Only a week later it was time again and this time it took five hours to get it all up. But this time produced a dump, and the analyzes of the showed a software error in the server platform that is now fixed.

Meanwhile systems was down there must also be a read-only copy so care should be able to see the records, and more. Nor is it worked as it should because the server was affected too hard.

– The lesson is that errors can happen but the important thing is to get up as quickly as possible, says Susanne Bayard, IT director of the Stockholm County Council.

– why is the most important thing right now is to ensure that the performance of läskopian increasing and reduce the length of recovery work. We expect to be finished with the work in October.
While efforts to prepare for future outages ongoing development work has stood still. When it can come up again is unclear.

– When work we’re doing now is clear we must take it up with the board.

class=”paragraphIntro”> The final report found that the technical and procedural flaws that are now corrected for short-term improvements to ensure accessibility to the common medical record means higher costs for the health care providers involved in the Collaboration Take Care.

Susanne Bayard beats held that it is not sustainable to have such a complex system as the future date.

– We have think about how we feel in the future and have developed a strategy on how it should look like in five years. Where we already work together with the Västra Götaland and Skåne and the work must be intensified.