Expensive and bad – yet the contract is extended. In four years, Volvo IT managed IT operations in Stockholm. For schools, the agreement led to major computer problems, according to a report.
A major problem is that logging can take much of the class time. Another software that is not updated. Limited battery capacity, expensive user accounts that are not used, and inadequate support for students is other things that employees at the schools in Stockholm encounter.
It arrives in a report by the Education Department in the City.
All problems have led to teachers are reluctant to use ICT in teaching.
-Just because it’s so complicated, we refrain often. But still, it has gotten better than it was a few years ago, says Anders Fajersson, a teacher at West Kungsholmen, told DN.
Agreement between the City of Stockholm and Volvo IT, which is part of the Volvo Group, was written four years ago. Under that contract, the company manages the IT system for all public schools, the municipal departments and the municipal companies.
One purpose of outsourcing IT operations was to reduce costs by ten percent. But compared to before Volvo IT took over the schools’ costs for it increased, from 135 million to 343 million in 2012, Swedish newspaper Svenska Dagbladet wrote earlier this spring.
On Monday, the matter up in the City Council. The Alliance would like to extend the contract for another two years, despite the criticism.
-I think it is deplorable that student computers work so bad, but it is better to extend the contract than to launch a whopping contract says school commissioner Lotta Edholm (FP), to DN.
New Technology Volvo IT are looking for a comment.
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